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Frequently Asked Questions

1. Purchasing Skins

Browse our store, select the skin you want, and complete the checkout process. After your purchase, we’ll provide step-by-step instructions on how to claim your skin.

Delivery usually takes 7–14 days, depending on availability.

In rare cases where a skin is no longer available, we will provide either a replacement item or a full refund.

Yes, if the skin hasn’t been claimed or transferred yet, you can request a refund within 14 days by contacting our support team.

If your order hasn’t been completed, contact support immediately. Once processing starts, account changes may no longer be possible.

2. Steam Account & Security

Absolutely. We use Steam’s official OpenID system, so we never see your password or other private information.

Yes. Your inventory must be accessible so we can successfully deliver your trade offer.

Delivery may be delayed if Steam services are unavailable. Your order remains valid and will be completed once Steam is back online.

3. Payments & Security

No. We never store full card information. Payments are securely processed through licensed payment providers.

4. Selling Skins

Log in with your Steam account, select the skins you want to sell, set your price, and submit your listing. Once approved, your items will appear in the shop.

Listings are reviewed within a few hours. After approval, your skin is automatically published and visible to buyers.

Funds are released instantly after the skin is sold and the payment is processed. Make sure your card details are added under My Account → Payout Details. A 10% commission applies to all sales.

5. Skin Legitimacy

Yes. We only sell verified CS2 skins, and each item is carefully checked before listing.